Ranger Posted March 16, 2006 Report Share Posted March 16, 2006 Some of you may recall not long ago I questioned the part numbers for front brake pads. Well I ordered them from gmpartsdirect on the 7th. On the 14th I finally got an email that the order was proccessed and shipped (allow 7 days for shipping). From here on in, Rockauto will be my first choice. Is that what they call costumer service? Link to comment Share on other sites More sharing options...
adallak Posted March 16, 2006 Report Share Posted March 16, 2006 Some of you may recall not long ago I questioned the part numbers for front brake pads. Well I ordered them from gmpartsdirect on the 7th. On the 14th I finally got an email that the order was proccessed and shipped (allow 7 days for shipping). From here on in, Rockauto will be my first choice. Is that what they call costumer service? Yes, their customers service is very poor, to say least. They even shipped (and charged) a part I did not need. Took a month and a dozen of emails to make them return the money and pick the part up from my home. www.autopartsgiant.com have similar prices, but I never bought from them . Anyone with such an experience? The saddest thing in life is wasted talent Link to comment Share on other sites More sharing options...
KHE Posted March 16, 2006 Report Share Posted March 16, 2006 They are slow. I ordered a set of spark plugs from them a year and a half ago and they took two weeks to arrive. They were special order but gmpartsdirect is a GM dealer and whenever I order parts at the local dealer, they are waiting for me the next day..... Kevin '93 Fleetwood Brougham '05 Deville '04 Deville 2013 Silverado Z71 Link to comment Share on other sites More sharing options...
Bob D Posted March 16, 2006 Report Share Posted March 16, 2006 Slow indeed. In fact, I still have a set of shift solenoids for the 480TE tranny (brand new, still in the unopened box from these guys). They took so dang long to get here while my '93 STS was benched that I just went out and got them from the dealer. (I couldn't take it any longer, 2+ weeks..) If anybody can use them , 50 bucks FED X'd to you. Email or PM me. (I've been meaning to put this on the parts board..) '93 STS.. opened, dropped, wide...fast. Link to comment Share on other sites More sharing options...
mikeal1892 Posted March 16, 2006 Report Share Posted March 16, 2006 dang thats aweful ! michael Link to comment Share on other sites More sharing options...
Ranger Posted March 17, 2006 Author Report Share Posted March 17, 2006 Some of you may recall not long ago I questioned the part numbers for front brake pads. Well I ordered them from gmpartsdirect on the 7th. On the 14th I finally got an email that the order was proccessed and shipped (allow 7 days for shipping). From here on in, Rockauto will be my first choice. Is that what they call costumer service? UPDATE: Recieved the pads (with sensors) on the 16th. I guess their shipping is fast .....when they finally get around to proccessing the order. On another note, I noticed that the pads where beveled at both ends leaving much less rotor contact surface for braking action til they are worn half way down. Anyone know why? Link to comment Share on other sites More sharing options...
bobnsue2 Posted March 17, 2006 Report Share Posted March 17, 2006 Some of you may recall not long ago I questioned the part numbers for front brake pads. Well I ordered them from gmpartsdirect on the 7th. On the 14th I finally got an email that the order was proccessed and shipped (allow 7 days for shipping). From here on in, Rockauto will be my first choice. Is that what they call costumer service? UPDATE: Recieved the pads (with sensors) on the 16th. I guess their shipping is fast .....when they finally get around to proccessing the order. On another note, I noticed that the pads where beveled at both ends leaving much less rotor contact surface for braking action til they are worn half way down. Anyone know why? ---------------------------------------------------------------------- I read that gm direct was moving to new larger quarters and they might be slow until done. The bevel is there to stop squeeling. Bob B Link to comment Share on other sites More sharing options...
JimD Posted March 17, 2006 Report Share Posted March 17, 2006 Beveling the pads is supposed to reduce / eliminate squeal. And both ends are beveled so the pad can be used on the left rotor or the right rotor (the pad is not wheel specific). Jim Drive your car. Use your cell phone. CHOOSE ONE ! Link to comment Share on other sites More sharing options...
JasonA Posted March 17, 2006 Report Share Posted March 17, 2006 GMPartsDirect is why I have Autolite Professional wires on my car now rather than ACDelcos like I wanted. I ordered from them, and they said it'd be a week. Then a week later, they said they were backordered, and it'd be another week. Then I finally couldn't wait anymore (was scheduled to take a road trip) and had to cancel my order and go local. I've never been back (to GMPD) since. Jason(2001 STS, White Diamond) "When you turn your car on...does it return the favor?" Link to comment Share on other sites More sharing options...
Ranger Posted March 17, 2006 Author Report Share Posted March 17, 2006 Thank Jim & Bob. Kind thought that was the deal with the bevel. Didn't know about the move though they have been very slow in the past as well. Link to comment Share on other sites More sharing options...
BodybyFisher Posted March 18, 2006 Report Share Posted March 18, 2006 I was thinking about this bevelled brake pad when I was out before. I just did a search, do you guys thing that bevelled edge is called chamfered? I just found this, what do you think? The OEM pads have a chamfered corner (angled) that you can see with a flashlight. If there is no chamfer left the pads need to be replaced. BradG See 100% chamfered on this page http://www.global4autoparts.com/Products/R..._Quiet_Stop.htm Here is something interesting: The design of the pads themselves can also affect the amount of noise produced. A chamfered leading edge on the pads eliminates the sharp edge so the pads will slide across the rotor without grabbing and vibrating. Slotting the pads also increases their flexibility so they can conform more easily to irregularities on the rotor surface to reduce vibration and noise. Do you guys think that bevelling is chamfering? And if it is, as Ranger said, since there is less contact area is the braking diminished? Pre-1995 - DTC codes OBD1 >> 1996 and newer - DTC codes OBD2 >> https://www.obd-codes.com/trouble_codes/gm/obd_codes.htm How to check for codes Caddyinfo How To Technical Archive >> http://www.caddyinfo.com/wordpress/cadillac-how-to-faq/ Cadillac History & Specifications Year by Year http://www.motorera.com/cadillac/index.htm Link to comment Share on other sites More sharing options...
Logan Posted March 18, 2006 Report Share Posted March 18, 2006 HHHmmm......yeah.... Ordered my Delco fog lamp 880 pigtails from Rockauto.com yesterday...couple of bucks cheaper then GMPartsdirect.... Got an email today....they have been shipped. Logan Diagnostic LLC www.airbagcrash.com www.ledfix.com www.ledfix.com/yukontaillightrepair.html www.ledfix.com/ledreplacements.html www.ledfix.com/j42385toolrental.html Link to comment Share on other sites More sharing options...
Ranger Posted March 18, 2006 Author Report Share Posted March 18, 2006 I was thinking about this bevelled brake pad when I was out before. I just did a search, do you guys thing that bevelled edge is called chamfered? I just found this, what do you think? The OEM pads have a chamfered corner (angled) that you can see with a flashlight. If there is no chamfer left the pads need to be replaced. BradG See 100% chamfered on this page http://www.global4autoparts.com/Products/R..._Quiet_Stop.htm Here is something interesting: The design of the pads themselves can also affect the amount of noise produced. A chamfered leading edge on the pads eliminates the sharp edge so the pads will slide across the rotor without grabbing and vibrating. Slotting the pads also increases their flexibility so they can conform more easily to irregularities on the rotor surface to reduce vibration and noise. Do you guys think that bevelling is chamfering? And if it is, as Ranger said, since there is less contact area is the braking diminished? Beveled was my term, but yes, I think beveled and chamfered are one in the same, and yes, they are chamfered at both the leading and trailing edge. I have to question the chamfering as wear indicator theory since there is an electronic wear indicator. I don't know the reason, but they are the first set of pads I have ever seen like this. My first thought was, why reduce the contact area. HHHmmm......yeah.... Ordered my Delco fog lamp 880 pigtails from Rockauto.com yesterday...couple of bucks cheaper then GMPartsdirect.... Got an email today....they have been shipped. And you'll probably have them tomorrow. Link to comment Share on other sites More sharing options...
BodybyFisher Posted March 18, 2006 Report Share Posted March 18, 2006 The more I think about the caliper set up on the 96 through 98 the more I think that its potentially problematic having two rubber shider bushings in the caliper. There has to be a better way of designing a dependable slider. I think that a lot of us are complaining about pulsating brakes when it may not be typical 'warped' rotors but it might be related to the caliper oscilating back and forth. I have seen the pads on my car worn at an angle. To me having a wider contact on the brake pad would tend to countact that the potential for the caliper to oscilate. By the way, I think the caliper might oscilate because of worn bushings. I ordered the rear bushing kit for my rear calipers today, $40 ouch. But the kit comes with a replacement piston boot. Anyone ever replace a piston boot? Special tool? This is where the manual comes in handy. Here is a photo of the bushings, I know that 96 through 98 has them, but I don't know how this was handled in other years. If you have other years how do they handle the slider pins, what does your slider pin ride in? Thanks Pre-1995 - DTC codes OBD1 >> 1996 and newer - DTC codes OBD2 >> https://www.obd-codes.com/trouble_codes/gm/obd_codes.htm How to check for codes Caddyinfo How To Technical Archive >> http://www.caddyinfo.com/wordpress/cadillac-how-to-faq/ Cadillac History & Specifications Year by Year http://www.motorera.com/cadillac/index.htm Link to comment Share on other sites More sharing options...
Ranger Posted March 18, 2006 Author Report Share Posted March 18, 2006 The '97 was in an acordion type of rubber boot. Can't speak for my daughters '99 or my '02 as I have not been there yet. Link to comment Share on other sites More sharing options...
mikeal1892 Posted March 18, 2006 Report Share Posted March 18, 2006 I love shopping for parts in all different places... michael Link to comment Share on other sites More sharing options...
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