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I asked a question about my 1994 deville and why it stalls and bucks and didnt get an answer but they gladly removed $18.00 from my account. What about their not satisfied no pay policy? I am definetly not satisfied in any way and will never ask another question on that site and I hope nobody else does either. Just my $18.00 worth

R. Malnar, Portage, MI

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The first thing to do is to read out your OBD codes and post them here. See link in my signature block for instructions.

-- Click Here for CaddyInfo page on "How To" Read Your OBD Codes
-- Click Here for my personal page to download my OBD code list as an Excel file, plus other Cadillac data
-- See my CaddyInfo car blogs: 2011 CTS-V, 1997 ETC
Yes, I was Jims_97_ETC before I changed cars.

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While I know that you are airing your frustration. I really don't think its appropriate to air out your frustrations regarding another service here, your experience with another service is not really our concern nor do we want to be a party to your airing. I see that Bruce concurred with your frustration, and that is perfectly fine, he is opening our doors to you, but I just don't think its appropriate. Truthfully, if you complain about them here, undoubtedly, you may complain about us to someone else, I am sure in their TOS, they had a right to do what they did, we don't always get what we pay for. I'd rather distance myself from that.

Since you have been a member since 05, maybe it made sense to post here first before going that route (unless I am wrong, I see no other threads from you when I search), you could have become a supporting member for $20 here with the money you spent over there for nothing.

We are glad to help post your codes, but we do not want to faciliate your complaints about a third party group.

Pre-1995 - DTC codes OBD1  >>

1996 and newer - DTC codes OBD2 >> https://www.obd-codes.com/trouble_codes/gm/obd_codes.htm

How to check for codes Caddyinfo How To Technical Archive >> http://www.caddyinfo.com/wordpress/cadillac-how-to-faq/

Cadillac History & Specifications Year by Year  http://www.motorera.com/cadillac/index.htm

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