Jump to content
CaddyInfo Cadillac Forum

The Problem with Cadillac (Sales)


Bruce Nunnally

Recommended Posts

In fact, as I understand the philosophy behind the redesign of GM’s Cadillac brand definition is to make people think about luxury, or the tagline of “The new standard”, hoping to position it with BMW or Mercedes. I’ve owned Mercedes. If I walk into a Mercedes retailer, I’m treated as a valued customer or given the attention I desire should I have questions about a vehicle. In short, I’m treated to a Concierge level of service befitting of the brand and the experience. Walking into a Cadillac retailer? I’m treated as if I’m purchasing a Chevy, and that’s not the experience that will get people thinking about a brand in a luxury class, or view it favorably against its European and Japanese rivals.

Read More: http://www.suburbanites.com/rants/problem-cadillac-gm-get-it/?utm_source=rss&utm_medium=rss&utm_campaign=problem-cadillac-gm-get-it

Guy & Wife go into to Cadillac dealer to test drive a new CTS-V. Cadillac Sales guy handles the meeting poorly. Author decides this is the whole issue with Cadillac.

Bruce

2016 Cadillac ATS-V gray/black

Follow me on: Twitter Instagram Youtube

Link to comment
Share on other sites


When I was looking for a new DTS .. after my first one burned...

I also had bad experiences at a local Cadillac dealer.

Two different times, I went by a dealer and gave them my name and phone number and told them what I was looking for.

I was basically blown off by both of them;

Their attitude was that I couldn't afford a new Cadillac.

I "NEVER DID" receive a call from either one of the salesmen.

It really ticked me off.

I finally found what I was looking for at a different dealer and bought it.

If I hadn't already had my mind made up about what I wanted... A new White Lightning DTS...

I probably would have considered different cars.

Posted Image
Link to comment
Share on other sites

It would be like, you buy the car in SPITE of the salesman, because you have researched it and know more than him

I hate snob appeal presentations, I hate it in Audio Showrooms, auto parts shops, auto mechanics or so called experts. That attitude totally turns me off. That hoity toity holier than thou nose up in the air crap that assumes you are not worthy or not knowledgable.

My wife tells a story, where when she was 26, she went into a Corvette dealer to buy the 86, and is sitting in it, and the salesman walks over and says, young lady, you know, the insurance on that car is very expensive! My wife looked at him and said, HUH?, I know, I just drove up in a 78 Corvette, but I wont be buying one here.

GM is an old company, it had a swagger at one time, like the Yankees, but they got lazy and complacent and FAT and assumed that they would be kings forever. Its a cycle. They will wake up, but it looks like they are waking up too late.

Maybe, I need to walk into my local cadillac dealers with my $500 Brooks Brother suit on, this article and tell them they need me to sell cars for them, hmmm

Pre-1995 - DTC codes OBD1  >>

1996 and newer - DTC codes OBD2 >> https://www.obd-codes.com/trouble_codes/gm/obd_codes.htm

How to check for codes Caddyinfo How To Technical Archive >> http://www.caddyinfo.com/wordpress/cadillac-how-to-faq/

Cadillac History & Specifications Year by Year  http://www.motorera.com/cadillac/index.htm

Link to comment
Share on other sites

Mike,

I went ahead and bought the car I wanted...just not from them.. :)

I did know what I wanted and had done my homework.

I should have went back, the day after I bought it...found the Sales Manager or General Manager and told them what happened and why I bought the new DTS somewhere else.

PS..I like Brooks Brothers suits.

I have 2 of them.. :)

Posted Image
Link to comment
Share on other sites

Jim, the best thing that ever happened was the opening of Brooks Brothers outlets, lol....

Pre-1995 - DTC codes OBD1  >>

1996 and newer - DTC codes OBD2 >> https://www.obd-codes.com/trouble_codes/gm/obd_codes.htm

How to check for codes Caddyinfo How To Technical Archive >> http://www.caddyinfo.com/wordpress/cadillac-how-to-faq/

Cadillac History & Specifications Year by Year  http://www.motorera.com/cadillac/index.htm

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...