Jump to content
CaddyInfo Cadillac Forum

2010 SRX replacing Radio/Nav

Recommended Posts

I recently purchased a 2010 SRX and later found out that it has the infamous radio/Nav problems that these all had. Why the original owners never got it fixed is beyond me. I've done my research and it sounds like the only solution is to have the unit replaced. I've tracked down a few at salvage yards but really don't want to even mess with another 2010 unit. So does anyone know if a unit out of a 2011 will work? I think they had this issue fixed by 2011. Also I believe these units are programmed with the vehicles VIN for theft deterrent, so any ideas how replacing one from a salvage yard would work. Are there any work arounds other than a several hundred dollar service from the dealer? I'm looking for any and all recommendations right now. Thanks

Link to comment
Share on other sites

From what it sounds like most if not all of the 2010's had this issue. The clock does not stay set, Nav always reverts to Washington DC, previous owners saved POI cannot be removed, they always come back. Half the time when you start the car radio appears to be on but no sound comes out even turning volume all the way up, it has to be turned off and back on. Sometimes the screen will not popup when you put car in reverse. It's almost more hassle than it's worth. Most people have said the dealer recommends a firmware update only to find that did not work and the entire unit had to be replaced. And those that had them replaced even said that they had to go through several units just to find one that didn't have this issue. Which is why I'm wanting to know if a 2011 will drop in and work fine.

Link to comment
Share on other sites

  • 1 month later...

I'm having trouble with mine not giving back the Audio screen when a call ends. Also, when I have an incoming call, I can't pick up using the car; I have to pull out the phone and answer it. OnStar connected me to customer service, who said that the Bluetooth firmware had been updated in 2012. The last time I called they said that there was a relay that could be replace on the 2011's that causes this problem; I didn't see a relay outside a module in the 2011 FSM. The dealer gets it in a week.

-- Click Here for CaddyInfo page on "How To" Read Your OBD Codes
-- Click Here for my personal page to download my OBD code list as an Excel file, plus other Cadillac data
-- See my CaddyInfo car blogs: 2011 CTS-V, 1997 ETC
Yes, I was Jims_97_ETC before I changed cars.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...