Cadillac says "We have your back"

[Bruce Nunnally]

During these uncertain times, we’re committed to you. View in browser We at Cadillac want to acknowledge that many of you are impacted by the increasing uncertainty surrounding the Coronavirus COVID-19. I am reaching out today to let you know that we’ve been working alongside GM Financial, OnStar®†, our Cadillac dealer network and Certified Service experts to ensure that there are a few things you don’t have to be uncertain about. Read on for all of the details. Please don’t hesitate to reach out to the Cadillac Customer Care team with any questions you might have. As always, we have your back. Steve Carlisle President, Cadillac We’re here for you. To help stay connected, we are offering you 3GB/3 months of in-vehicle data* (whichever comes first). In this uncertain time, Cadillac is here to support you staying connected to the information and people that matter to you. Use your vehicle’s available 4G LTE Wi-Fi®* hotspot to stay connected to social media, email and virtual classrooms at times when you have to be in your vehicle, or from up to 50-feet away.** GET DATA ON US > We are making OnStar Crisis Assist services† available to current Cadillac owners for a limited time#. You get access to specially trained Advisors who are ready to help 24/7 during emergencies and other unexpected situations. VISIT ONSTAR > The safety and well-being of our communities is our first priority. We stand ready to help during this difficult time. If you have been affected by COVID-19, please contact us to discuss and review your personalized options. GM Financial customers in need of help are encouraged to text INFO to 53721,†† message through the GM Financial mobile app, or contact the GM Financial Customer Experience team at 1-800-284-2271. VISIT GM FINANCIAL > When you are surrounded by uncertainty, your Cadillac Certified Service experts are ready for your vehicle service needs so you can be where you need to be, with confidence. And with many dealers offering Cadillac Certified Service Concierge, we may be able to come to you. Ask your participating dealer for details. SCHEDULE SERVICE > Your Cadillac might not be top of mind right now, but your local dealer is ready to jump in at a moment’s notice with the award-winning service technicians and customer care professionals you've come to rely on. LOCATE A DEALER > Our “Shop. Click. Drive.” program at participating dealers can help you purchase a new Cadillac vehicle, even if you’re unable to visit a participating dealer.## FIND A PARTICIPATING DEALER > The Cadillac Live virtual showroom is a convenient, safe way to shop for your next Cadillac. From the comfort of your home, a Live Agent will give you a personalized tour and answer any and all questions. TOUR CADILLAC LIVE > If you should need further assistance, we have specially trained representatives that are standing by for any Cadillac questions you may have. CONNECT WITH US > Email     |     1.800.333.4CAD     |     Chat †OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Check here for details and limitations. *Limited-time offer. Services provided by OnStar in its sole discretion. Data plans provided by AT&T. Services are subject to Terms and limitations, and capabilities vary by vehicle model. Service varies with conditions and location. See onstar.com for details and limitations. **Vehicle must be on or in the accessory function for Wi-Fi to function. #Limited-time offer. Services provided by OnStar in its sole discretion. ††By texting INFO TO 53721, you authorize GM Financial to send you text messages using an automated telephone dialing system to the mobile phone number you have provided. Message and data rates may apply. To stop, text STOP to 53721 For help, reply HELP to 53721. To view the GM Privacy Statement, go to GM.com. ##Where available. You are receiving this email advertisement because you are a valued Cadillac owner. Unsubscribe | Copyright & Trademark | GM Privacy Statement Cadillac | 100 Renaissance Center | 482.A00.MAR | Detroit, MI 48265 | 1.800.333.4CAD ©2020 General Motors. All Rights Reserved.