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cracks within ATS-V infotainment screen

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At around 23K miles my 2016 ATS-V showed hairline cracks in the inner screen on the lower left hand corner of the Cadillac CUE infotainment system.  I brought it over to the Dealer and they replaced it under warranty.  Apparently this has been a frequent flyer item on these infotainment system.  I am unclear if the inner screen itself is cracking, or if the touch sensitive coating is "wrinkling" due to heat, or to thermal shocks.


2016 Cadillac ATS-V gray/black

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