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GM’s new problem-solving focus reaps savings

Bruce Nunnally

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It started with one project, one wheel on one vehicle.

The fix was worth $50 million in additional revenue for General Motors Co.

But more importantly, it illustrates how GM is knocking down old, compartmentalized ways of thinking and acting. It’s becoming more nimble and is making decisions to best help the entire organization, not just one department or “silo,” as business insiders characterize the various units of large corporations that don’t communicate with each other.



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