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Cadillac CTS and SRX reliability - let's get better stats


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I wanted more up-to-date car reliability information that included actual repair rates. So in late 2005 I started getting people together to make this possible. TrueDelta now updates actual repair frequencies, not just dots, four times a year, to track vehicles closely as they age.

So far over 300 CTS and SRX owners have signed up to help provide better reliability information on these models. A good start, but more are needed to fully cover all models and years. So I'm grateful that this forum has provided permission to post about the survey.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, participants receive full access to all results, not just those for the CTS and SRX, for free.

For the details, and to sign up to help out:

Car reliability research

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We've updated the results for the Cadillac CTS to include owner experiences through December 31, 2009. In terms of repair trips per 100 cars per year:

2009: 39

2008: 59

2005: 81

2004: 105

2003: 78

All are about average. Small sample sizes for the 2003, 2004, and 2009.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 59, and the percentage of lemons is ab out 5.

Cadillac CTS Lemon-odds and Nada-odds

We'll have further updates in May and August. With more participants, we could provide more precise information and cover all model years.

Cadillac CTS reliability comparisons

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Thanks for posting.

TrueDelta is a free online survey service that collects actual reports from Cadillac and other vehicle owners and offers analysis. This is one way for us as a community to understand current reliability better. It takes a moment or two a month to log in and report, and the collective information is interesting.

Bruce

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  • 2 months later...
  • 1 month later...

We've updated the results for the Cadillac CTS to include owner experiences through March 31, 2010. In terms of repair trips per 100 cars per year:

2009: 45, small sample size

2008: 61

2006: 111, very small sample size

2005: 85

2004: 106, very small sample size

2003: 115, small sample size

The 2006 is worse than average, but the sample size is far too small to be precise. All of the others are about average.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 58, and the percentage of lemons is less than one.

Cadillac CTS Lemon-odds and Nada-odds

We'll have further updates in August and November. With more participants, we could provide more precise information and cover all model years.

Cadillac CTS reliability comparisons

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Some stats for the SRX:

2007: 133

2004: 158

Both are worse than average.

Cadillac SRX reliability comparisons

And for the STS:

2005: 92, about average

Cadillac STS reliability comparisons

Small sample sizes for all of these. As with the CTS, with more participants we could provide more precise results and cover all model years.

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  • 2 months later...

We've updated the results for the Cadillac CTS to include owner experiences through June 30, 2010.

Other sources of car reliability information won't cover the more recent months until the summer or even fall of next year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2009: 56

2008: 51

2006: 148, very small sample size

2005: 105

2004: 76, very small sample size

2003: 126, small sample size

The 2003 and 2006 are worse than average, but the sample sizes are far too small to be precise. All of the others are about average.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 71, and the percentage of lemons is less than one.

Cadillac CTS Lemon-odds and Nada-odds

We'll have further updates in November and February. With more participants, we better fully cover all model years.

To see how competitors compare, and to sign up to help:

Cadillac CTS reliability comparisons

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  • 2 months later...

Starting this month we have a new question to measure, as objectively as possible, the severity of a problem. Many people have been asking for reliability stats that weight problems by how severe they are, and once we have enough responses with the revised survey we'll start providing this.

Also this month: updated reliability stats.

As always, the more owners participate, the better the information we can provide to everyone.

Car reliability research

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  • 3 weeks later...

We've updated the results for the Cadillac CTS to include owner experiences through December 31, 2009. In terms of repair trips per 100 cars per year:

2009: 39

2008: 59

2005: 81

2004: 105

2003: 78

All are about average. Small sample sizes for the 2003, 2004, and 2009.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 59, and the percentage of lemons is ab out 5.

Cadillac CTS Lemon-odds and Nada-odds

We'll have further updates in May and August. With more participants, we could provide more precise information and cover all model years.

Cadillac CTS reliability comparisons

what all models are u specifically talking about ?

what kinda survey do u actually do ?

The computer of the cadillac does give recurring problem

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  • 1 month later...

We've updated the results for the Cadillac CTS to include owner experiences through September 30, 2010. Other sources of car reliability information won't cover the months since April until the summer or even fall of next year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2009: 60

2008: 65

2006: 120, very small sample size

2005: 92

2004: 82

2003: 110

The 2006 is worse than average, but the sample size is far too small to be precise. All of the others are about average.

Decent sample sizes only for the 2005 and 2008, though the 2009 fell only a single response short of the minimum for a full result. Some other years were just a few responses short.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 55, and the percentage of lemons is about 3.

Cadillac CTS Lemon-odds and Nada-odds

We'll have further updates in February and May. With more participants, we better fully cover all model years.

To see how competitors compare, and to sign up to help:

Cadillac CTS reliability ratings and comparisons

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  • 2 months later...

We've updated the results for the Cadillac CTS to include owner experiences through December 31, 2010. Other sources of car reliability information won't cover the months since last April until the summer or even fall of this year.

Repair frequencies, in terms of repair trips per 100 cars per year:

2009: 58

2008: 74

2006: 109, very small sample size

2005: 83

2004: 57, small sample size

2003: 97

The 2004 is better than average and the 2006 is worse than average. All of the others, including all years with a good sample size, are about average.

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 53, and the percentage of lemons is about 6.

Cadillac CTS Lemon-odds and Nada-odds

We'll have further updates in May and August. With more participants, we better fully cover all model years.

To see how competitors compare, and to sign up to help:

Cadillac CTS reliability ratings and comparisons

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  • 3 months later...

We've updated our car reliability stats for the Cadillac CTS to include owner experiences through March 31, 2011.

Repair frequencies, in terms of repair trips per 100 cars per year:

2009: 92, worse than average

2008: 72, about average

2006: 58, about average, small sample size

2005: 80, about average, small sample size

2004: 55, better than average, small sample size

2003: 68, better than average, small sampl size

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 50, and the percentage of lemons is about 4.

Cadillac CTS Lemon-odds and Nada-odds

We'll have further updates in August and November. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help improve this information:

Cadillac CTS reliability ratings and comparisons

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  • 2 months later...

We've updated our reliability stats for the Cadillac CTS to include owner experiences through June 30, 2011.

Repair frequencies, in terms of repair trips per 100 cars per year:

2010: no repairs reported yet, 16 cars

2009: 92, worse than average

2008: 74, about average

2006: 45, better than average, very small sample size

2005: 75, about average, small sample size

2004: 47, better than average, small sample size

2003: 88, about average, small sampl size

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 60, and the percentage of lemons is about 7.

Cadillac CTS Lemon-odds and Nada-odds

We'll have further updates in November and February. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help improve this information:

Cadillac CTS reliability ratings and comparisons

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  • 4 months later...

We've updated our reliability stats for the Cadillac CTS (on our redesigned site) to include owner experiences through September 30, 2011.

Repair frequencies, in terms of repair trips per 100 cars per year:

2010: 25, better than average, 18 cars

2009: 117, worse than average

2008: 68, about average

2006: 48, better than average, very small sample size

2005: 44, better than average, small sample size

2004: 35, better than average, small sample size

2003: 95, about average, small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 61, and the percentage of lemons is about 7.

Cadillac CTS Lemon-odds and Nada-odds

We'll have further updates later this month and in May. With more participants, we could provide more precise information and cover all model years.

To see how competitors compare, and to sign up to help improve this information:

Cadillac CTS reliability ratings and comparisons

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  • 10 months later...

We've updated our reliability stats for the Cadillac CTS to include owner experiences through September 30, 2012.

Repair frequencies, in terms of repair trips per 100 cars per year:

2011: 39, about average, small sample size

2010: 28, better than average, small sample size

2009: 83, worse than average

2008: 63, about average

2006: 42, better than average, very small sample size

2005: 26, better than average, small sample size

2004: 32, better than average, small sample size

2003: 79, about average, very small sample size

We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2008 CTS, the percentage with no repairs is about 59, and the percentage of lemons is less than one.

We'll have further updates in February and May. We'd love to provide more precise stats and cover more model years--just a matter of getting more owners involved!

To see how competitors compare, and to sign up to help improve this information:

Cadillac CTS reliability ratings and comparisons

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  • 4 months later...
We've updated our reliability stats for the Cadillac CTS to include owner experiences through December 31, 2012.


Repair frequencies, in terms of repair trips per 100 cars per year:


2012: no repairs reported, 16 cars


2011: 36, moderate


2010: 23, low, small sample size


2009: 77, high, common problem with sunroof creaks and leaks


2008: 47, moderate


2006: 48, low, very small sample size


2005: 41, low, small sample size


2004: 37, low, small sample size


2003: 52, low, very small sample size


We have two additional statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.


In the case of the 2008 CTS, the percentage with no repairs is about 66, and the percentage of lemons is about four.


We'll have further updates later this month and in August. The more owners participate, the more comprehensive and precise these will be.


To see how competitors compare, and to sign up to help improve this information:


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  • 2 months later...
We've updated our reliability stats for the CTS to include owner experiences through March 31, 2013.


Repair frequencies, in terms of repair trips per 100 cars per year:


2012 CTS: 0, low, small sample size

2011 CTS: 44, moderate

2010 CTS: 31, low, small sample size

2009 CTS: 52, moderate

2008 CTS: 44, moderate

2006 CTS: 39, low, small sample size

2005 CTS: 33, low, small sample size

2004 CTS: 35, low, small sample size

2003 CTS: 57, low, very small sample size


We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:


2008 CTS: 69, 4


We'll have further updates in August and in November.


For the details, including the descriptions of reported repairs, and to sign up to help improve this information:




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  • 3 months later...
We've updated our reliability stats for the CTS to include owner experiences through June 30, 2013.


Repair frequencies, in terms of repair trips per 100 cars per year:


2012 CTS: 0, low, small sample size

2011 CTS: 57, moderate

2010 CTS: 42, moderate

2009 CTS: 53, moderate

2008 CTS: 59, moderate

2006 CTS: 49, low, small sample size

2005 CTS: 35, low, very small sample size

2004 CTS: 65, moderate, very small sample size

2003 CTS: 44, low, very small sample size


We'll have further updates later this month and in February.


To view competitors' scores and descriptions of reported repairs, and to sign up to help:




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  • 3 months later...
We've updated our reliability stats for the CTS to include owner experiences through September 30, 2013.


Repair frequencies, in terms of repair trips per 100 cars per year:


2012 CTS: 18, low, small sample size

2011 CTS: 58, moderate

2010 CTS: 60, moderate

2009 CTS: 47, moderate

2008 CTS: 65, moderate

2006 CTS: 55, moderate, small sample size

2005 CTS: 52, low, small sample size

2004 CTS: 99, moderate, very small sample size

2003 CTS: 56, low, very small sample size


We'll have further updates later this month and in May. The more owners participate, the more comprehensive and precise these will be.


To see how competitors compare, and to sign up to help improve this information:




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  • 2 months later...
We've updated our reliability stats for the CTS to include owner experiences through December 31, 2013.


Repair frequencies, in terms of repair trips per 100 cars per year:


2012 CTS: 22, low, small sample size

2011 CTS: 49, moderate

2010 CTS: 71, high

2009 CTS: 58, moderate

2008 CTS: 65, moderate

2006 CTS: 61, moderate, small sample size

2005 CTS: 44, low, small sample size

2004 CTS: 84, moderate, very small sample size

2003 CTS: 44, low, very small sample size


We'll have further updates in May and in August. The more owners participate, the more comprehensive and precise these will be.


To see the repairs behind these stats, and to sign up to help improve this information:




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  • 3 months later...
Our reliability stats for the CTS now include owner experiences through March 31, 2014, making them nearly a year ahead of other sources.


Repair frequencies, in terms of repair trips per 100 cars per year:


2012 CTS: 32, low, small sample size

2011 CTS: 42, moderate, small sample size

2010 CTS: 80, high

2009 CTS: 71, moderate, small sample size

2008 CTS: 79, moderate

2006 CTS: 86, moderate, very small sample size

2005 CTS: 48, low, small sample size

2004 CTS: 81, moderate, very small sample size

2003 CTS: 52, low, very small sample size


Thank you, once again, everyone who has been helping. Next update in August.


For a deeper dive, including the stats for other cars and repair descriptions, and to sign up to help improve this information:




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  • 2 months later...
We've updated our reliability stats for the CTS to include owner experiences through June 30, 2014.


Repair frequencies, in terms of repair trips per 100 cars per year:


2012 CTS: 36, moderate, small sample size

2011 CTS: 34, low, small sample size

2010 CTS: 65, moderate, small sample size

2009 CTS: 66, moderate, small sample size

2008 CTS: 77, moderate

2006 CTS: 97, high, very small sample size

2005 CTS: 58, low, small sample size

2004 CTS: 54, low, very small sample size

2003 CTS: 27, low, very small sample size


Next updates later this month and in February. The more owners participate, the more comprehensive and precise these will be.


For repair descriptions, the stats of other cars, and to sign up to help improve this information:




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  • 2 months later...
We've updated our reliability stats for the CTS to include owner experiences through September 30, 2014.


Repair frequencies, in terms of repair trips per 100 cars per year:


2012 CTS: 47, moderate, small sample size

2011 CTS: 38, moderate, small sample size

2010 CTS: 62, moderate, small sample size

2009 CTS: 75, moderate, small sample size

2008 CTS: 81, moderate

2006 CTS: 65, moderate, very small sample size

2005 CTS: 42, low, small sample size

2004 CTS: 33, low, very small sample size

2003 CTS: 27, low, very small sample size


To view the repairs behind these numbers, check the stats for other cars, and sign up to help improve this information (next update in February):


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  • 1 year later...
We've updated our reliability stats for the CTS to include owner experiences through the end of 2015, about eight months ahead of other sources.


In terms of repair trips per 100 cars per year--lower is better:


2014 CTS: 63, high, small sample size

2012 CTS: 22, low, small sample size

2011 CTS: 44, moderate, very small sample size

2010 CTS: 36, low, very small sample size

2009 CTS: 86, high, small sample size

2008 CTS: 67, moderate, small sample size

2007 CTS: 55, low, very small sample size

2005 CTS: 129, high, small sample size

2004 CTS: 104, moderate, very small sample size


We'll have further updates in May and in August. The more owners participate, the more comprehensive and precise these will be.


For the repairs behind these stats, reliability information on other models, and to sign up to help improve this information:




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