Bruce Nunnally Posted January 5, 2014 Report Share Posted January 5, 2014 Stolen Enterprise rental Mustang has woman facing $47K bill Kristen Cockerill dropped car off at Enterprise on a Sunday, but company says she should foot bill.Cliff notes: Woman rents Mustang, returns to facility after hours using key drop off. Thieves steal car from facility. Rental company bills woman for car. Read more: http://www.cbc.ca/news/canada/nova-scotia/stolen-enterprise-rental-mustang-has-woman-facing-47k-bill-1.2482273 Bruce 2023 Cadillac CT4-V Blackwing Follow me on: Twitter Instagram Youtube Link to comment Share on other sites More sharing options...
Texas Jim Posted January 5, 2014 Report Share Posted January 5, 2014 That just ain't right... She followed the contract terms... she returned the car and dropped the keys in the lockbox... Link to comment Share on other sites More sharing options...
KHE Posted January 6, 2014 Report Share Posted January 6, 2014 Wouldn't Enterprise have insurance that would cover the loss of the car? The woman followed the terms of the contract - my guess is they will drop the charge. Kevin '93 Fleetwood Brougham '05 Deville '04 Deville 2013 Silverado Z71 Link to comment Share on other sites More sharing options...
Bruce Nunnally Posted January 6, 2014 Author Report Share Posted January 6, 2014 She dropped car off after hours so Enterprise arguing the didn't ever get posession of the rental car, although it was on their property. Their rental contract (which most people never read) apparently addresses. I think the contract is not enforceable since it is not what she agreed to. Bruce 2023 Cadillac CT4-V Blackwing Follow me on: Twitter Instagram Youtube Link to comment Share on other sites More sharing options...
cdgrinci Posted January 6, 2014 Report Share Posted January 6, 2014 While I agree with everyone (that the insurance for Enterprise should take care of replacement if no foul play is involved), this is Canada and I'm wondering, if other laws apply to this situation in a different country. Oh, those crazy Canucks. Chuck '19 CT6, '04 Bravada........but still lusting for that '69 Z-28 Link to comment Share on other sites More sharing options...
JimD Posted January 8, 2014 Report Share Posted January 8, 2014 This from the CBC web page. I edited out all the 'reader's comments' most of which ignored or displayed complete ignorance of contract law.* * * * * * * * * * * * * * * * * * * * * *Kristen Cockerill won't have to pay for stolen $47K rental car - Nova Scotia -CBC NewsKristen Cockerill won't have to pay for stolen $47K rental carNova Scotia woman had been billed for cost of stolen Mustang convertibleBy Blair Rhodes, CBC News Posted: Jan 07, 2014 5:50 PM AT Last Updated: Jan 07,2014 7:40 PM ATRelated StoriesEnterprise willing to 'work' with woman on hook for $47K MustangA Nova Scotia woman is relieved her fight with an international car rentalcompany is over and she will not have to pay $47,000 for a Mustang convertiblethat was stolen from a rental lot.Kristen Cockerill, who had been facing a $47,000 bill to replace the stolen car,said she got a call on Tuesday from Enterprise Rent-A-Car's general manager forNova Scotia."They offered an apology for the experience I've gone through over the last weekor so," Cockerill told CBC News."It's been extremely stressful, actually, just not knowing where things aregoing to go, the financial piece hanging over my family. It's been quitestressful. But I'm happy to see it come to an end."Enterprise willing to 'work' with woman on hook for $47K MustangCockerill rented the car for two days in October. At the end of the two-dayrental, she said she returned the car to the Enterprise rental lot on PortlandStreet in Dartmouth.Cockerill dropped the car off on a Sunday — most Enterprise locations in theHalifax region are closed on Sundays and people who need to return vehicles thatday are instructed to leave the key in a secure drop box.The next day, Enterprise called Cockerill. The company had the keys, but noMustang.Kristen Cockerill says she's relieved she won't have to pay $47,000 for aMustang convertible she rented through Enterprise Rent-A-Car. The car was stolenafter she returned it to the lot. (CBC)Police determined the vehicle was stolen and last week, Cockerill got a billfrom Enterprise for $47,000 — the replacement value of the Mustang.Cockerill's insurance company initially took the position that she wasn'tresponsible for the Mustang after she returned it to Enterprise, so it wasn'tgoing to cover the cost of the theft.She said she later heard from her insurance company that it's now negotiatingwith Enterprise."It is in the small print of the contract that I am responsible for the vehicleuntil they receive it," Cockerill said. "So the insurance is going to cover thecost of the vehicle."In a statement to CBC News, Enterprise wrote: "We are now thoroughly examiningour processes and looking for ways to better communicate with our customers. Wewant to acknowledge and thank you for bringing this matter to our attention sothat we could properly address it." Jim Drive your car. Use your cell phone. CHOOSE ONE ! Link to comment Share on other sites More sharing options...
jrose7004 Posted January 27, 2014 Report Share Posted January 27, 2014 I would imagine that her own car insurance carrier would be covering the car. Link to comment Share on other sites More sharing options...
Cadillac Jim Posted February 2, 2014 Report Share Posted February 2, 2014 Yeah, a staff attorney for State Farm/Allstate/Progressive/Whatever can dispose of such by opening negotiations with "You can't be serious!" -- Click Here for CaddyInfo page on "How To" Read Your OBD Codes-- Click Here for my personal page to download my OBD code list as an Excel file, plus other Cadillac data -- See my CaddyInfo car blogs: 2011 CTS-V, 1997 ETC Yes, I was Jims_97_ETC before I changed cars. Link to comment Share on other sites More sharing options...
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