Ronald Wilkinson Posted May 21, 2013 Report Share Posted May 21, 2013 Had a new Genie 1000 opener installed and now my 2010 escalade buttons will not operate more then three or four feet from the opener motor. Any ideas? Genie says it is the Car2U system that Cadillac uses and car2u customer service say they know there is a problem but no clear solution. Help? Link to comment Share on other sites More sharing options...
Cadillac Jim Posted May 21, 2013 Report Share Posted May 21, 2013 I would start with a longer antenna wire on the Genie. If absolutely necessary you can run the antenna wire clear down the back of the garage door. If Car2U knows there is a problem I would call them back and ask what period of time they expect before they will have a solution. I expect that the solution will be a software upgrade which may not be possible outside of replacing the Car2U unit, which, based on old Homelite prices, will be about $100 to replace. -- Click Here for CaddyInfo page on "How To" Read Your OBD Codes-- Click Here for my personal page to download my OBD code list as an Excel file, plus other Cadillac data -- See my CaddyInfo car blogs: 2011 CTS-V, 1997 ETC Yes, I was Jims_97_ETC before I changed cars. Link to comment Share on other sites More sharing options...
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