Riley Posted August 10, 2011 Report Share Posted August 10, 2011 My digital clock jumped ahead 5 hours over the weekend. I attempted to reset it and it appeared okay. An example of the problem. Yesterday morning it was fine. Got in the car after work jumped ahead 5 hours. An hour after I arrived home left on errand was correct. Got in car to return home from errand - 5 hours ahead. This morning got in car to go to work still 5 hours ahead. Resetting it does not fix the problem. Am I the only one having this problem? Quote Link to comment Share on other sites More sharing options...
gina Posted October 3, 2011 Report Share Posted October 3, 2011 I HAVE THE SAME PROBLEM!! Quote Link to comment Share on other sites More sharing options...
Riley Posted October 4, 2011 Author Report Share Posted October 4, 2011 Gina There is a service bulletin for the problem. My dealer fixed the problem for me. I think there may be an issue with how the previous destination part of the NAV works now but I want to document it before I go back. KJK Quote Link to comment Share on other sites More sharing options...
gina Posted October 4, 2011 Report Share Posted October 4, 2011 Gina There is a service bulletin for the problem. My dealer fixed the problem for me. I think there may be an issue with how the previous destination part of the NAV works now but I want to document it before I go back. KJK Quote Link to comment Share on other sites More sharing options...
gina Posted October 4, 2011 Report Share Posted October 4, 2011 thanks, hopefully my dealer can do the same! Quote Link to comment Share on other sites More sharing options...
Bruce Nunnally Posted October 4, 2011 Report Share Posted October 4, 2011 Can you ask your dealer to identify or give you a copy of the applicable service bulletin so we can share for other readers? Quote Bruce 2016 Cadillac ATS-V gray/black Follow me on: Twitter Instagram Youtube Link to comment Share on other sites More sharing options...
Riley Posted October 5, 2011 Author Report Share Posted October 5, 2011 Can you ask your dealer to identify or give you a copy of the applicable service bulletin so we can share for other readers? Quote Link to comment Share on other sites More sharing options...
Riley Posted October 5, 2011 Author Report Share Posted October 5, 2011 I don't have that information. I know that they did a software update to take care of the problem. Of course that wiped out everything I had set up in my NAV system. As I said before I think there is a different issue with the NAV again. When I go back to the dealer after I document the new problem, I will ask about the service bulletin. Quote Link to comment Share on other sites More sharing options...
Texas Jim Posted October 5, 2011 Report Share Posted October 5, 2011 I don't have that information. I know that they did a software update to take care of the problem. Of course that wiped out everything I had set up in my NAV system. As I said before I think there is a different issue with the NAV again. When I go back to the dealer after I document the new problem, I will ask about the service bulletin. Thank you.... Quote Link to comment Share on other sites More sharing options...
Riley Posted October 13, 2011 Author Report Share Posted October 13, 2011 The service bulletin is #PI0285A used to correct the clock problem. It is a NAV/Radio update. Quote Link to comment Share on other sites More sharing options...
gina Posted October 13, 2011 Report Share Posted October 13, 2011 thanks so much! Quote Link to comment Share on other sites More sharing options...
Riley Posted October 26, 2011 Author Report Share Posted October 26, 2011 My dealer is replacing my navagation system due to many software problems with it. Quote Link to comment Share on other sites More sharing options...
davedog Posted March 3, 2013 Report Share Posted March 3, 2013 My dealer also tried the software update which didn't fix it. The radio had to be replaced. They were very familiar with this, have had to do many radio replacements... Quote Crystal Red Tintcoat Exterior | Shale/Brownstone Interior | 32k Link to comment Share on other sites More sharing options...
Cadillac Customer Service Posted March 5, 2013 Report Share Posted March 5, 2013 Please keep us posted on the radio issue. If you any issues is resolving with the dealership, please do contact us privately. If you send a PM, please include your VIN#, name, situation, dealership, contact information, and mileage. I hope this is resolved quickly for everyone. Matt, GM Customer Assistance Quote Link to comment Share on other sites More sharing options...
jrose7004 Posted January 24, 2014 Report Share Posted January 24, 2014 My digital clock was always 5 hours behind. I took it in for a software undate that did nothing to solve the problem so they ended up replacing the nav unit. It works now. Quote Link to comment Share on other sites More sharing options...
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