Jesse Posted October 19, 2004 Report Share Posted October 19, 2004 jumpingbean92345@yahoo.com I need the 800 number for recall Information Link to comment Share on other sites More sharing options...
Scotty Posted October 19, 2004 Report Share Posted October 19, 2004 The Cadillac Customer Assistance Center from my recall is 1-866-982-2339 Link to comment Share on other sites More sharing options...
Ranger Posted October 20, 2004 Report Share Posted October 20, 2004 I haven't gotten my recall notice yet so I called the dealer today. They said I had to have the recall notice or an authorization from Cadillac. I asked if they had a number. I was given 1-800-458-8006. I called and she confirmed my VIN was part of the recall, then got my local dealer on the line and I have an appointment for tomorrow morning. BTW, Cadillac said I did not need the recall notice to have it done. Go figure <_> Link to comment Share on other sites More sharing options...
johnnydone Posted October 21, 2004 Report Share Posted October 21, 2004 i called cadillac and my car is also being recalled for fuel rail replacement. it is true that you dont need the recall letter but u do need to call cadillac so they can open a ticket for the dealer to do the work Link to comment Share on other sites More sharing options...
Ranger Posted October 21, 2004 Report Share Posted October 21, 2004 Johnny, I had not recieved my recall so I called the dealer to see if I could just bring it in. They said no I had to have the recall notice. I called Cadillac at 1-800-458-8006 and was told my cars was included and that I did not need the recall notice. When I told her that the dealer would not do it without the notice or authorization from Cadillac, she called the dealer, authorized it and then brought the dealer on the line to set up an appointment for me. It was done the next morning (yesterday). Link to comment Share on other sites More sharing options...
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