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Auto Industry: Rising from the Wreckage


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http://freep.com/article/20091213/SPECIAL04/312130001/1411

Introduction to this series

Holiday Chevrolet was empty -- no cars on the lot, no salespeople in the showroom, no vehicles with hoods up in the service bays.

Alone in her office, owner Colleen McDonald finished some of the paper work that comes with shutting down a business. She stepped outside just as a customer pulled in, unaware that McDonald had decided to abruptly close the place in May rather than wait for the inevitable once General Motors filed for bankruptcy.

The customer had bought his car from Holiday in Farmington Hills six months earlier and was having a problem with the radio.

"I was able to reset it for him," McDonald said. "Didn't have him fill out any paper work. Didn't put his name in the computer. He thanked me."

And then he asked, "Where do I go now?"

Bruce

2016 Cadillac ATS-V gray/black

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