TheCaddyman Posted November 12, 2009 Report Share Posted November 12, 2009 I ordered my studs by paypal on 11-10-09 between 10 and 11 am. I didn't get a call or email stating they have my order and it will be shipped, so I called Northstar Performance around 2pm that day the young lady said orders are shipped around this time but they didn't have my order ready when UPS came so it wouldn't go out the next day. Ok thats fine the next day no call or email saying my order went out so I called Northstar Performance for a tracking number according to the lady she needed to find Jake becuase she doen't no how to find my tracking number, so she places me on hold and when she returns she tells me that Jakes mom said he step out so she will call him on his cell and call me back. 4o min later no return call so I call them, they have a tracking number, Ups says they have the billing info but they don't have the package. I wait until the next day and I check the number on line no update so I called UPS they say we don't have package and I should call the shipper. So I call shipper and the young lady doesnt no anything so after two calls I speak with Jake. Jake saids I sent the package out and called UPS Im not sure what happened I'll send out another one thats fine ok he suggest I pay $100 more and Ill have package next I tell him $550 is a lot to pay for some studs and I don't want to pay $100 for shipping he say well then you just have to wait. I said thats rude all I want to no is when are my studs going to ship he says Im refunding your money and hangs up the phone. I order items all the time never have I had a person get mad because Im asking when my product will ship. I get a refund from paypal and in the notes "Note from merchant" "Unfortunately we cannot deal with impatient people unless they upgrade to the express shipping. If you still want the stud kit than pay $649 by 11:00am this morning eastern time and you will have it tomorrow afternoon guaranteed " Normally the shipper says the product will leave my location within 24-48hr or its back logged or what ever. If I don't pay the extra $100 when do you ship it two weeks a month what? The question was when would my paid for product be shipping. If that makes me impatient. Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.