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Time for GM to overhaul its culture

Bruce Nunnally

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Results drive change

"We say yes, we say no, and we go," Henderson told me. "It's a lot different." The old strategy boards, also used in each region, "suppressed dialogue and debate. When it came to decisions, you should read the material, come to the meetings and go."

Added an executive who has worked with both groups: "It wasn't that it was just a quarter of the people and all the pomp and circumstance was gone. There was such a level of authenticity and candor in the room."

[Detroit News]


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