Doc Caddy Posted August 29, 2018 Report Share Posted August 29, 2018 Thanks Bruce! I will keep looking as I don’t believe the program is still in existence within Cadillac anymore. Link to comment Share on other sites More sharing options...
BodybyFisher Posted August 29, 2018 Report Share Posted August 29, 2018 59 minutes ago, Doc Caddy said: Thanks Bruce! I will keep looking as I don’t believe the program is still in existence within Cadillac anymore. I contacted cadillac customer support. I am waiting for a reply. I will post their reply when I get it. @Doc Caddy Here is my research and chat transcript LIVE CHAT Connected to Agent Mike Connor:1:56:19 PM Cadillac - General Question On A Vehicle I Own-Additional Info:12341234 Is the Heritage of Ownership grill badge still available? It was introduced in 1989 and popular with enthusiasts Connection established. You have been connected to an agent. Zaneera:1:57:31 PM Hello! Welcome to Cadillac. My name is Zaneera and I’d be happy to assist you today. Mike Connor:1:58:53 PM I am a moderator at www.caddyinfo.com the forum. In 2010 our group was invited to the CTSV Challenge that Bob Lutz ran. We have a member who inquired as to whether or not the Heritage of Ownership badge for the grill is still available Zaneera:1:59:36 PM I understand you wanted to inquire about the grill badge to see if it was still available. Mike Connor:1:59:38 PM If you dont know what is is, I can send a photo Mike Connor:2:00:22 PM It had a number on it indicating the number of cadillac you had owned Mike Connor:2:01:21 PM If you want to do some research and get back to me that is ok Zaneera:2:01:39 PM I'm not too sure if we have that information here at Customer Care, but I can certainly research a little bit further, or see if I can point you in the right direction. Please allow me about 5 minutes. Mike Connor:2:02:40 PM Ok thanks. The dealers gave them out but there was a customer service in 2012 where you could purchase them for $29.95 Zaneera:2:03:14 PM Thanks for that information, Mr. Connor. Let me check with some resources here about that. Mike Connor:2:04:24 PM This was the situation in 2012 Mike Connor:2:04:32 PM If your dealership does not provide a Cadillac Heritage Owner Medallian for their customers anymore, you can still get one for $29.95 + s/h from Cadillac Medallian Headquarters @ 1-800-843-5727 You will have to give the representative your VIN# and the number of vehicles you have owned so they can order you the correct # for you to put in place of the "Blank" that it comes with. Mike Connor:2:04:51 PM That 800 number is out of service Zaneera:2:05:39 PM I appreciate that information. I am still researching, and will get back to you with an update. Mike Connor:2:06:16 PM Do you want to email me, that is ok. You can take your time and research Zaneera:2:06:56 PM I can do that. What is the best email address to reach you at? Mike Connor:2:07:07 PM Xxxxx@xxxxxx.net Mike Connor:2:07:18 PM Can I save this Chat? Zaneera:2:08:48 PM If there is an option for it, you can do so. I will follow up with you within 1-2 business days by email otherwise. Mike Connor:2:09:22 PM That is fine, I will wait for your reply. Zaneera:2:10:14 PM No problem, Mr. Connor. I will be in touch and let you know if there is any information I can find. Enjoy the rest of your day. Mike Connor:2:10:17 PM Is there a facility for saving this chat? Zaneera:2:11:44 PM You are welcome to print if you are able to. Mike Connor:2:12:08 PM Ok thanks I'll wait to hear from you Zaneera:2:13:11 PM Our phone number to reach out to us is: 800-422-4223, in case you would like to follow up. Mike Connor:2:13:54 PM Thanks have a good day Pre-1995 - DTC codes OBD1 >> 1996 and newer - DTC codes OBD2 >> https://www.obd-codes.com/trouble_codes/gm/obd_codes.htm How to check for codes Caddyinfo How To Technical Archive >> http://www.caddyinfo.com/wordpress/cadillac-how-to-faq/ Cadillac History & Specifications Year by Year http://www.motorera.com/cadillac/index.htm Link to comment Share on other sites More sharing options...
BodybyFisher Posted August 29, 2018 Report Share Posted August 29, 2018 Unfortunately, the news isn't positive, here is Cadillac's reply, Mike Dear Mr. Connor, I appreciate you taking the time to speak with me over chat earlier today. I wanted to follow up with you regarding the information your requested regarding the Cadillac grill medallions. According to the information I was able to find, GM and Cadillac no longer provide Cadillac Medallions. These dealer sponsored programs have been discontinued since 2013, and at this time, there are no plans to begin producing them in the future. However, since you are a Cadillac enthusiast, I wanted to provide you a couple of websites where you can check out more information on our heritage:https://www.gm.com/company/history-and-heritage.htmlhttps://www.gmheritagecenter.com/ I hope you have the opportunity to browse these websites, and if you have any questions in the future, you are most welcome to reach back out to us. You can chat in with us at Cadillac.com, call us at 800-333-4223, or reply directly to this email. For your reference, the Service Request number assigned to your case is 8-4573465562. Please refer to this number on any future correspondence about your case.Customer Relationship Specialists are available Monday through Saturday from 8:00 a.m. to 9:00 p.m. EST. Thank you again for taking the time to contact Cadillac! Drive Safe, Zaneera Cadillac Customer Relationship Specialist Cadillac Customer Care (SR:8-4573465562) Pre-1995 - DTC codes OBD1 >> 1996 and newer - DTC codes OBD2 >> https://www.obd-codes.com/trouble_codes/gm/obd_codes.htm How to check for codes Caddyinfo How To Technical Archive >> http://www.caddyinfo.com/wordpress/cadillac-how-to-faq/ Cadillac History & Specifications Year by Year http://www.motorera.com/cadillac/index.htm Link to comment Share on other sites More sharing options...
Doc Caddy Posted August 29, 2018 Report Share Posted August 29, 2018 That’s very sad information. Link to comment Share on other sites More sharing options...
BodybyFisher Posted August 29, 2018 Report Share Posted August 29, 2018 13 minutes ago, Doc Caddy said: That’s very sad information. It certainly is. But as Bruce noted keep an eye on Ebay and amazon maybe you will get lucky. Pre-1995 - DTC codes OBD1 >> 1996 and newer - DTC codes OBD2 >> https://www.obd-codes.com/trouble_codes/gm/obd_codes.htm How to check for codes Caddyinfo How To Technical Archive >> http://www.caddyinfo.com/wordpress/cadillac-how-to-faq/ Cadillac History & Specifications Year by Year http://www.motorera.com/cadillac/index.htm Link to comment Share on other sites More sharing options...
BodybyFisher Posted August 29, 2018 Report Share Posted August 29, 2018 There are a bunch @Doc Caddy https://m.ebay.com/sch/i.html?_odkw=Cadillac+heritage+gre&_from=R40&_trksid=m4084.l1313&_nkw=Cadillac+heritage+grill+badge Pre-1995 - DTC codes OBD1 >> 1996 and newer - DTC codes OBD2 >> https://www.obd-codes.com/trouble_codes/gm/obd_codes.htm How to check for codes Caddyinfo How To Technical Archive >> http://www.caddyinfo.com/wordpress/cadillac-how-to-faq/ Cadillac History & Specifications Year by Year http://www.motorera.com/cadillac/index.htm Link to comment Share on other sites More sharing options...
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