davedog

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davedog last won the day on May 14

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About davedog

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    CaddyInfo Reader
  • Birthday 08/09/1983

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    http://www.thewaltermyers.com
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  • Gender
    Male
  • Location
    GA

Previous Fields

  • Car Model and Year
    2010 Cadillac SRX
  • Engine
    3.0L DOHC V6
  1. Follow up: My 'Component Coverage Letter' arrived in the mail from GM (see below). Guys, color me impressed. Note the section I circled in the middle. That's not just the parts replaced (injectors, cats, high pressure fuel pump), that's more or less the whole engine. And the "all internally lubricated engine parts" line is great because that should cover the infamous timing chain failure these engines are known for. Very pleasantly surprised on how this all turned out. Almost worth the month of aggravation for this added (very generous) warranty coverage. Car still running (and starting) great.
  2. Service Manager at the dealership forwarded me this email today: He says the warranty on the repairs has now been bumped up from the regular 12 months to 24 months (36,000 miles). I should get a packet in the mail soon. GM rep called me back and apologized, she didn't realize that the extended warranty trumped he offer of OnStar (apparently they are not allowed to do both), so her request for free OnStar was declined. Oh well, I'd rather have the warranty and call the tow truck myself anyway. I guess when it all boils down, they really did try to make it right. Car is still running perfect.
  3. Funny you should say that. There is much talk that the AC Delco stuff is actually the Chevron stuff relabeled. Some say if you turn the bottle upside down it says Chevron on the bottom. About half the price too... The AC Delco stuff is hard to find. Basically the options are pick it up at the dealer, eBay or AMAZON.
  4. Good to 'see' you again as well. Sadly the 2010 & 2011 SRX (I have an early run 2010) had the 3.0L DI, it wasn't until 2012 that they switched to the 3.6L that they continued to use until the end of the SRX production in 2016. By all accounts the 3.6L variant was a much more reliable engine. I've now learned that the 3.0 is prone to timing chain failure at around 100k. Hope mine isn't one of them. I guess we'll never know what caused what and when. Odd that the codes thrown were consistent even though the symptoms moved around some. I'm glad they gave me the beninfit of the doubt considering the situation. While it was EXTREMELY aggravating and exhausting on my end, assuming I have smooth sailing from here on, I guess overall they did try to make it right - and that's good. I haven't called out the specific dealer on purpose, since they continued (albeit with much pushing from me) to work towards a solution. Only if they had given up would I have done that. One lesson learned is if you are not getting satisfaction, call GM. They actually seem to give a flip and once they started pushing the dealer on my behalf things started progressing better.
  5. UPDATE: I think the saga may FINALLY be over! Got a call 1st thing Saturday morning from the dealership's manager saying the car is repaired and they are confident of it this time. They told me that they ended up having to 'call Detroit' (GM?) and speak to an engineer about it. He asked them if they had checked the High Pressure Fuel pump, they told him they had, and it was reading normal. He told them to check it again. It was still reading normal. He told them to replace it anyway because their are some instances where it reads normal but that it's still the root of the issues (I had actually read about this before I even brought it to them when I was trouble shooting it myself, there is even a service bulletin - #PI0145A). So they installed a brand new High Pressure Fuel Pump and it fixed the cold start issue. They also added a bottle of ACDelco 88865595 Fuel System Treatment which was mentioned in the bulletin about the engine cleaning procedure (GM actually now recommends this at every oil change according to that bulliten). Over the past few days I've cold started it 6 times over with no issues, very consistent now. What bothers me is the very first time I brought it in I advised them I suspected the pump, even mentioned the service bulletin. When I brought it back the second time I mentioned it again. So how could they be sure the injectors & cats were really bad? So the manager let me talk directly to the tech who worked on it, who showed me all the graphs from all the tests on my car, and how they were abnormal before replacing the cats & injectors, and how they were normal afterwards. And of course in their defense replacing those parts did fix the majority of the original issue...so....who knows.... I guess the positive here is that I was not charged for two 'top engine cleaning' procedures (I'm seeing reports online that this typically costs ~$250 per incident) and a brand new High Pressure Fuel Pump installation (I was quoted ~$1300 to have this done to our CTS which has a similar engine/pump setup), plus the $25 magical fuel system cleaner. Wasn't charged a dime for any of it. So if we give the dealership the benefit of the doubt here and assume the other parts were indeed bad, then that makes the original $4600 spent a much better deal overall. They are also working with GM to hopefully provide a longer than normal warranty on the repairs (it's normally 12 months, unlimited miles, manager is hoping they will approve an additional 12 months), plus my GM rep said she's going to be re-activating my OnStar for free (not sure how long yet) for added piece of mind. And of course they did put me in a loaner for the better part of a month. So I guess all is well that ends well?
  6. Absolutely no word from the dealership since they picked up the SRX last Thursday. Guess it's not something simple or they still haven't figured it out. GM was supposed to do a followup call today and haven't received that call either. Really enjoying the XT5. Highly recommend it for those who liked the SRX. Great upgrade. Wish this one was a higher trim level (it's a base). I would definitely order the Premium trim level again. Had I driven this vehicle before having to make the decision on whether to fix my SRX I may have made a different decision... For now I'll just keep piling miles on their XT5. Closing in at 400 miles on it already (it had 825 when they delivered it to me. What a crazy mess this has been.
  7. Of course while this is all very interesting, I think it's worth noting that two engine cleanings made absolutely no difference in the issue. I sure hope they look at other options at this point. All along I was sceptical of that approach as the current issue occurred directly after their repairs. And yet throws the same codes as the original issue. Should be interesting to see what they come up with next.
  8. This is too funny. I watched that one too. 😂
  9. Halfway through our road trip. I REALLY wish they hadn't given us this vehicle. Is great. It's a dream on the interstate. Overall I'm really enjoying the XT5. Will make a good replacement for the SRX one day. Hopefully far far down the road. No update thus far from the dealer.
  10. We've got a road trip (already planned before this mess happened) for this weekend, so I'll report back on it. So far in my short time with it - my initial reactions is it feels NOTHING like the previous generation (SRX). Totally different driving experience. Not sure on it yet. The transmission is a HUGE upgrade from the SRX, you don't even feel it moving through the gears. Seems like it's a bit slow to get moving compared to my SRX, but that might be me getting used to it. Trying to get used to the electronic shifter (although it's WAY better than the 'buttons' that the GMC Terrain had instead of a shifter). This is a base mode, and if I was so inclined to purchase the XT5 I would probably want the Premium Trim level like my SRX had (no heated seats, no sunroof, etc on this XT5). Huge upgrade from the GMC though. I won't be in much of a rush this time to get my car back....lol. I'll try and give a more detailed review when we get back from our trip this weekend. I *DO NOT* like the new deeper red color nearly as much as what they used on my SRX, it's way more maroon than red. If I were to buy one I might go metallic black this time instead of red. Not really in the market right now though. Or at least I hope I'm not....I was planning on having my SRX for at least another 3 years or so. I like no car payments.
  11. Correct. FWD. Last time they put me in a 2018 GMC Terrain. This time I'm in a 2018 (Red) XT5 (the successor to my SRX). Hope they're not trying to tell me something... Lol. What an adventure. I'm ready for it to be over.
  12. Well day three of having the car back and we've thrown codes for both banks again. CEL didn't come on, so we'll see what they say. Waiting on a call back. Edit/Update: They have agreed to come pick up the car & leave a loaner again. Service Manager is going to be heading up this job this time, so we'll see if that nets me a better result. Thanks to anyone still following along with this mess...
  13. Actually I've been researched the heck out of DI engines and the issues of valve buildup ever since they started blaming the issue on it. And I just so happened to have already watched that video. GREAT video btw.
  14. So dumb question: do the DI engines have a standard fuel pressure regulator? Because I tired doing some research on it's location and can't even find one listed for this car.