Bruce Nunnally Posted May 1, 2016 Report Share Posted May 1, 2016 I got a great question about ways to become a better service advisor. How to be great to customers, and how to be sure that auto mechanics are happy too. A good service advisor is VITAL to good customer service, and to techs. I enlist a little advice from my good buddy Kevin.Kevin started out as a tech, moved up front to a service advisor position, and now he is managing a service department. If you want to be a good service advisor, THIS is what you need to know. Bruce 2023 Cadillac CT4-V Blackwing Follow me on: Twitter Instagram Youtube Link to comment Share on other sites More sharing options...
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