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Unable to program garage door button to new genie opener


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Had a new Genie 1000 opener installed and now my 2010 escalade buttons will not operate more then three or four feet from the opener motor. Any ideas? Genie says it is the Car2U system that Cadillac uses and car2u customer service say they know there is a problem but no clear solution. Help?

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I would start with a longer antenna wire on the Genie. If absolutely necessary you can run the antenna wire clear down the back of the garage door.

If Car2U knows there is a problem I would call them back and ask what period of time they expect before they will have a solution. I expect that the solution will be a software upgrade which may not be possible outside of replacing the Car2U unit, which, based on old Homelite prices, will be about $100 to replace.

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