NorthstarAJ

#01-08-126-001: Information Regarding On-Board Navigational Systems - (Nov 20, 2001) Subject: Information Regarding On-Board Navigational Systems Models: 2000-2002 Cadillac DeVille, Seville -------------------------------------------------------------------------------- Introduction During the course of the last few years, great strides have been achieved relative to the usage of innovative technology within the automotive industry. An example of this technology is the availability of navigational systems to assist customers in their ownership experience. The intent of this bulletin is to provide information on the above mentioned Cadillac models relative to navigation system capabilities, characteristics and service/customer support. General Information 2000-2001 Model Years (USA only) Beginning with the 2000 MY, the Cadillac DeVille and Seville models sold in the USA were offered with an optional On-Board Navigation System (RPO UY4). The same system (with updated map coverage) was also available for the 2001 MY. The main components of this system are as follows: • Global Positioning System (GPS) antenna -- under rear package shelf • Navigation Electronic Control Unit (ECU) -- mounted in trunk • Navigation Radio Controller (NRC) -- mounted in trunk • Navigation Display -- center console This system requires the usage of nine compact discs (CDs). These CDs are labeled for specific regions of the contiguous 48 states of the domestic North American market. Please note that for 2000-2001 model year vehicles, all nine CDs were shipped in a leather binder to the ordering dealership when the vehicle's invoice was generated. As such, the leather packet would arrive at the dealership prior to the actual vehicle (usually, within a 10 day to two week time frame). As part of this shipping process, dealerships were required to place the leather binder in a safe environment until the vehicle was prepped and delivered to the customer. Customers who wish to obtain replacement CDs, in the event any of the original items become lost or damaged, may do so through your parts department. Below is the list of part numbers you may use to place an order through GMSPO. 2000 & 2001 Model Years #25725887 - Region 1/Disc 1 #25725888 - Region 2/Disc 2 #25725889 - Region 3/Disc 3 #25725890 - Region 4/Disc 4 #25725891 - Region 5/Disc 5 #25725902 - Region 6/Disc 6 #25725903 - Region 7/Disc 7 #25725892 - Region 8/Disc 8 #25725893 - Region 9/Disc 9 #25725886 - Complete Set with Leather Case Each disc covers the following geographical areas: • Disc 1/Region 1 = California, Nevada • Disc 2/Region 2 = Washington, Oregon, Idaho, Montana, Wyoming, Utah, Colorado, Arizona, New Mexico, TEXAS • Disc 3/Region 3 = North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Wisconsin, MICHIGAN, Iowa, Missouri, ILLINOIS • Disc 4/Region 4 = TEXAS, Oklahoma, Arkansas, Louisiana, TENNESSEE, Mississippi • Disc 5/Region 5 = WISCONSIN, ILLINOIS, INDIANA, MICHIGAN, OHIO • Disc 6/Region 6 = INDIANA, OHIO, Kentucky, TENNESSEE, West Virginia, MARYLAND, PENNSYLVANIA, NEW YORK • Disc 7/Region 7 = NEW YORK, NEW JERSEY, Connecticut, Massachusetts, Rhode Island, Vermont, New Hampshire, Maine • Disc 8/Region 8 = Virginia, NORTH CAROLINA, MARYLAND, Delaware, PENNSYLVANIA, NEW JERSEY • Disc 9/Region 9 = Alabama, Georgia, Florida, South Carolina, NORTH CAROLINA Additional Information • States in UPPERCASE LETTERS indicate "split state" coverage. Please consult the "Navigation System Map Disc Coverage" booklet contained in the leather case in order to determine the applicable disc to install in the ECU (located in the trunk). • For the 2001 model year, a geographical map of the coverage area is also stamped on each respective disc. 2002 Model Year (USA and Canada) For the 2002 MY, the Cadillac DeVille and Seville models sold in the USA and Canada, are offered with an optional Advance Navigation System (RPO U3R). System features include the following: • The AVN system has combined the three modules used on the 2000-2001 models into a single unit - the Navigation ECU. • A single DVD-based map coverage for the continental United States and Canada. Multiple usage of CD-based map coverage has been eliminated. • GPS-based • 6.5 in (165 mm) touch screen • Voice or text guidance (English, French, German, Spanish, or Italian) • DVD video capability (operated only when the vehicle is in the PARK position) • Voice recognition (English only) Please note that for the 2002 model year vehicles, the navigational DVD is placed within the vehicle during assembly and is shipped with the vehicle. Customers who wish to obtain a replacement DVD, in the event the original item becomes lost or damaged, may do so through your parts department. When ordering, please specify P/N 25737698. Mapping Information The mapping information contained on the discs covers all interstate freeways/Trans--Canada highways and most of the state/provincial highways, country roads, major and general streets. The reality being that the network of roads are always in a constant state of change, the level of mapping detail can vary from region to region, state to state or province to province and even from disc to disc and year to year. As such, it should be expected by all users that the level of updated mapping information will increase over time. Mapping information has been separated into two distinct categories. These categories are known as DETAILED and NON-DETAILED coverage areas. The definition of each category is described below: Detailed Area This category contains the highest level of map detail available (literally "door to door") while a customer is driving from their original location to their destination site. A detailed area will include all of the highways, service and residential roads in the map database. Road attributes including street names, address directionality (for example, one way streets), turn restrictions, etc., are contained in this category. Also included in this category is a list of Points of Interest (POI) such as restaurants, airports, banks, city centers, hospitals, parking garages, police stations, gas stations, schools, historical monuments, tourist attractions, etc. Non-Detailed Area This is a basic category containing most of the major road network only. The category does not provide "door to door" guidance. Residential roads, service roads, Points of Interest (except city centers) and street addresses are not included in this category. This category is equal to the amount of road information that can generally be observed in AAA state or provincial maps. To assist Cadillac customers in determining the level of mapping coverage they will be able to obtain while traveling, the Navigation System Map Disc Coverage booklet lists (by county/city), those areas categorized as Detailed areas. Those counties/cities not listed are categorized as Non-Detailed areas. As previously mentioned, since the network of roads is constantly changing, it is strongly recommended that customers access Cadillac's website (www.cadillac.com). The website will provide the most information regarding mapping availability specific to the USA market. Should a customer wish to upgrade their CDs/DVD to a more recent version, they may do so at their expense. It should not be submitted as a warranty claim. This is the same philosophy that is encountered with software for personal computers in the home. System Characteristics • The 2002 AVN system utilizes voice recognition capabilities in English language. This allows the user to provide voice commands to the system that previously required the use of either a hard or soft key input. • With voice recognition, regional accent characteristics may have an impact on the system's performance. • For AVN, the single DVD is loaded by tilting the screen forward. This allows the loading to take place inside the vehicle vs. opening the trunk to load the respective CD as was done in the previous NAV system. • Since the system has a DVD reader, users can also watch DVD movies in the vehicle. The gear selector must be in the PARK position in order to view DVD movies. • The GPS indicator for the AVN system is opposite of the prior NAV system. For NAV, if the system was receiving an adequate GPS signal, the GPS logo would appear on the screen. The AVN system only displays a GPS logo if the signal IS NOT RECEIVED. • Since the radio is incorporated into a single navigation unit, the Theftlock® feature used for the radios is also used for AVN. • The AVN screen has 2D and 3D capability. The NAV system only had 2D capability. Additional Sources of Information You may wish to suggest to any interested party to visit the Cadillac website (www.cadillac.com) for additional information, specific to the USA market. In order to access the complete navigation menu within the website, you must perform the following steps outlined below. Each step contains valuable information, the last outlining particular map coverage areas (detailed/non-detailed) information. Open www.cadillac.com. Select the "USA" tab. Select "Technical Innovations." Select "DVD Navigation." Select "Click Here" (within the body of text). Select "United States Map." Click on any of the specific regions. By accessing this website, users will have access to the following information: • Additional system information • Regional map coverage graphics • Detailed vs. non-detailed listed areas • Frequently Asked Questions (FAQs) • Hot Button for customer feedback GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION #02-08-44-015B: Blank Navigation Screen, Intermittent Door Chime or Map Display Cannot Zoom in Closer than 16 Miles in Some Areas (Update AVN Software) - (May 23, 2006) Subject: Blank Navigation Screen, Intermittent Door Chime or Map Display Cannot Zoom in Closer Than 16 Miles in Some Areas (Update AVN Software) Models: 2002-2005 Cadillac DeVille 2002-2004 Cadillac Seville with Advanced Vehicle Navigation System (RPOs U3R [DeVille] and U3Q [seville]) -------------------------------------------------------------------------------- This bulletin is being updated with new ordering information for AVN software update discs. Please discard Corporate Bulletin Number 02-08-44-015A (Section 08 - Body & Accessories). -------------------------------------------------------------------------------- Condition Some customers may comment on any of the following conditions: • The Advanced Vehicle Navigation (AVN) system screen may be blank. • The door chime may sound intermittently. • The AVN system map display cannot zoom in closer than 16 miles in some areas. Correction Do This Don't Do This Update the navigation radio software. Do not replace the navigation radio or map disc. Important: The software is updated using a disc, NOT through SPS reprogramming. Important: This software update is for radio P/Ns 25734875, 25743430, 25744040, 25755059 and 25764007 ONLY. Technicians are to update the AVN system software using an update disc, P/N 19115256. To perform the update, follow the instructions given in the booklet that is included with the disc. Do not turn the ignition switch off during the software update. Parts Information GM dealers must order advanced vehicle navigation (AVN) software update discs from the GM Navigation Disc Center. These discs will no longer be available from GMSPO. To obtain an AVN software update disc, contact the GM Navigation Disc Center at 1-877-628-3472. The parts listed below are for updating the navigation radio software only. They do not update or replace the navigation map disc that is supplied with the vehicle. Please order this part only as needed. There is a very limited supply of these discs available. Do not order this part for stock. This disc can be used to reprogram more than one vehicle. The first update disc for each P/N is free. Subsequent copies of the same P/N for the same dealer will cost $50. Part Number Description Qty 19115256 AVN Software Update CD 1 Warranty Information For vehicles repaired under warranty, use: Labor Operation Description Labor Time R9710* Module-Reprogram (Navigation Display System) 0.3 hr *This is a unique labor operation number for bulletin use only. This number will not be published in the Labor Time Guide.

I guess this is why The following list shows the radios available for this vehicle: Base Radio (U1R) - AM/FM, Cassette, CD, ETR, and Delco Amplifier Base Radio (UL6) - AM/FM, Cassette, CD, ETR, RDS, and Delco Amplifier (Export Only) Uplevel Radio (UM5) - AM/FM Weatherband (WX), Cassette, CD, ETR, RDS, DSP and Bose Amplifier Uplevel Radio (UM9) - AM/FM Weatherband (WX), Cassette, Mini Disc (MD), ETR, RDS, DSP and Bose Amplifier Uplevel Radio (U3Q) - Navigation, AM/FM, CD, DVD, DSP and Bose Amplifier (Japan) Uplevel Radio (U3R) - Navigation, AM/FM Weatherband (WX), CD, DVD, RDS, DSP and Bose Amplifier (Domestic) Uplevel Radio (U3S) - Navigation, AM/FM/LW, CD, DVD, RDS, DSP and Bose Amplifier (Europe)

Your car UL2 - EUROPEAN RADIO FREQUENCY UV7 - REAR WINDOW ANTENNA UX9 - 8 SPEAKER BOSE SYSTEM U1Z - IN CONSOLE SIX-CD CHANGER U3S - RADIO AM/FM STEREO, LW, SEEK/ SCAN,CD,DVD,NAV, CLOCK DSP, RDS, W/VOICE REC MICRO Do you have any DTC's set? Hey I don't see the UQ3 list either hmmmmm

Hi AJ. I figured I needed the update since almost all of the commands are inoperable with the newer map DVD. All menues are selectable but nothing happends. The map picture is loading, I can zoom, rotate pan etc, but it takes forever and I can hear the player trying to read from the disc (sounds like a stuck cd-player i.e it spins up repeatingly). When I switch back to the old map DVD everything works perfect. The DVD itself is in mint condition, no scratches or stains. Can get my PC to read from it (or at least the file info on it without problem. I did notice that there are a new icons on the map (ikons for parks, industries etc) Seems like an update is required, can't think of something else. My VIN is 1G6KY54972U283308 Is this what you have? The export navigation system (w/U3S, U3Q) contains the following additional components: The vehicle information communication system (VICS) microprocessor card (w/U3Q) The VICS optical/microwave beacon antenna (w/U3Q) The 4 TV antennae integrated into the rear window glass (w/U3S) The VICS FM antenna integrated into the rear glass (w/U3Q) The TV antenna module to control antenna selection (w/U3S) The 2 TV antenna amplifiers (w/U3S) DeVille only The auxiliary RCA video jacks (w/U3S)

Send me your VIN and I will look into your configuration. Why are you updating?